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Serving all of great Boston, MASS and the Surrounding areas!

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Looking for an answer to a tough question? Check out the answers listed below. If you don't find the answer you're looking for here, call us! Questions about our service are always answered at no charge!

What is Computer Onsite Support?
Computer Onsite Support provides onsite technical support for businesses and individuals throughout the great Boston, MASS and Surrounding areas. Once you set an appointment, a technician will come to your home or business to resolve the issue.

How do I reach Computer Onsite Support?
Call us! You can reach us at (508) 583-1616. We will set an appointment with you to come to your location, home or business, and resolve your issue.

What time will the technician come onsite?
You decide what time is convenient for you. When you call Computer Onsite Support, we'll do our best to schedule your onsite support at a time that is convenient for you, and resolves your issue in a hurry! Call (508) 583-1616 to schedule your onsite support!

How long will it take to work on my computer?
We estimate that most issues will take about 2 hours to resolve, however we cannot guarantee that your issue will take the same time. We will however, work to resolve your issue as quickly as possible!

How much will it cost?
At $110 per hour, we feel our fees are extremely reasonable. There is a minimum of $70 for the first hour once the technician has come onsite. After the 1st hour you will be billed in half hour increments at the rate of $55 per half hour.

Will I still be charged if the problem cannot resolved?
Yes, you will be charged if the problem is not resolved. All technicians will do everything they can to resolve a client's issues, but in the case that they cannot, it is only fair that they should be compensated for their time and effort. Problems that cannot be resolved are rare, and our tech will provide direction as to what you will need to do next to resolve the problem.

Additional Questions?
Please contact at 508-583-1616


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