Our Mission: To become one of the best in providing faster, friendlier, and more affordable onsite support services. You probably have a "health plan" for yourself, and "roadside assistance" for your car, but who is looking after the health and well being of your computer? Ask us for the answer. Our friendly and affordable onsite services are available to everyone. As complex and capricious as our computers have become, imagine having the expert help you need, no matter where you live within 25 miles from Boston
Qualifications: Over fifteen years of multiplatform experience. Hands–on background in LAN/WAN environment with proven skills in systems setup and optimization of Windows Workstation/Server, Windows2000/2003Server, XP, Vista Windows7 & TCP/IP, Windows Terminal Servers, Citrix MetaFrame and administrating Sun Solaris O/S as well as Linux Red Hat. Web design using Macromedia MX, FrontPage and more. Demonstrating success troubleshooting computers using comprehensive diagnostic procedures and performing installation/replacement of peripheral devices. Repeatedly praised for outstanding performance that exceeds corporate expectations in most case.
Technical Skills: IBM Pc Compatible hardware support Network Administration, Systems Administration, Hubs/Switches Cables/Routers Server/LAN Optimization, Broadband Network, Wireless Access Point, VOIP and more.
Broad-Based Skills: Team Building & Leadership Training, Customer Service/Client Relationship Management, Creative Problem Solving, Research and Analysis.
Work Experience:Former BBN, GTEI and GENUITY worker in Cambridge/Burlington and Woburn, MA. Six years troubleshooting connectivity issues for local and remote networks (LAN/WANs) Administrating Dialup Ascend Switches, Supporting Wireless Access point, user's Desktop and over three hundred Cabletron, Cisco Smart switches as well.
TOPS ELECTRONIC Haverhill, MA. Repairing Desktop Computers TV, VCR, Radios and other types of electronics include appliances.